FAQS
A Few Things You Might Be Wondering
☕ What kinds of products do you offer?
Beck's Cozy Home is a curated collection of cozy comforts, thoughtful gifts, and everyday little luxuries. You'll find gift boxes, tea, coffee, candles, mugs, sweet treats, self-care items, and more.
🎁 Do you offer gift boxes?
Yes! Gift boxes are one of our favorite things. Whether you're celebrating a birthday, saying thank you, welcoming someone home, or simply sending a little comfort, we've got a gift box for that.
📦 How long does shipping take?
Orders are typically processed within 2–5 business days.
Once shipped, delivery times will vary depending on your location.
🚚 Do you offer free shipping?
Yes! We offer free shipping on orders over $59.99
Shipping rates for orders under $59.99are calculated at checkout.
🍫 Can I return tea, coffee, or food items?
Due to the nature of consumable products, tea, coffee, chocolate, and other food items cannot be returned unless they arrive damaged or defective.
🛁 Can I return bath and body products?
For health and safety reasons, opened or used bath and body products cannot be returned.
💳 Do you offer payment plans?
Yes! We offer Sezzle at checkout, allowing you to split your purchase into smaller payments.
🎀 Can I create a custom gift box?
At this time, we offer thoughtfully curated gift boxes designed for a variety of occasions. Custom gift boxes may be available in the future as Beck's Cozy Home grows.
🇨🇦 Where are your products made?
We love supporting Canadian makers whenever possible and thoughtfully curate products from small businesses and artisans across Canada.
🌿 Will you be adding new products?
Yes! Beck's Cozy Home is always growing. We're constantly discovering new cozy finds, thoughtful gifts, and Canadian-made products to add to the shop.
📧 What if I have a problem with my order?
Your happiness matters to us. If there's an issue with your order, please contact us as soon as possible and we'll do our best to make it right.
💛 How can I contact you?
Whether you have a question about an order or simply want to say hello, I'd love to hear from you.
Warmly,
💛 Becky
Beck's Cozy Home